What are the advantages of diversity in the Customer Experience Industry? - Though there are many advantages of diversity in a customer experience industry, it certainly is not spared from its bunch of challenges.
Future of Outsourcing by 2025 - Computerization has supplanted the customer service industry, at a commendable pace, that has filled the hole between advanced physical partitions.
How has 'Africa' become the hub of global outsourcing in recent years?
The thriving outsourcing industry of Africa, naturally assists the corporations of the major top economies, to go neck to neck with the local as well as the international market.